WhatsApp banned 74.2 lakh accounts in India in August, in compliance with the new IT Rules of 2021. This is an increase of 2 lakh accounts compared to the previous month. Out of the banned accounts, 3,506,905 were proactively barred before any user reports were received. In September, Meta-owned WhatsApp banned 72.28 lakh accounts in India, including 3.1 lakh accounts that were barred proactively.
WhatsApp stated in its India Monthly Report for October that they are an industry leader in preventing and combating abuse on their end-to-end encrypted messaging service. They have a team of experts who oversee these efforts, including engineers, data scientists, analysts, researchers, and experts in law enforcement, online safety, and technology developments.
The report mentions that ‘Accounts Actioned’ refers to the company taking remedial action based on user reports, which can involve either banning an account or restoring a previously banned account due to a complaint.
The government has introduced the Grievance Appellate Committee (GAC) mechanism, allowing users to appeal decisions of social media platforms. Users can file complaints on a new portal to address their grievances against decisions made by intermediaries like Meta or Twitter.
Additionally, WhatsApp is working on redesigning the chat interface on the Android version of its application. Changes to the app’s colors will also affect its appearance in dark mode.
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